Frequently Asked Questions
When is the event?
Friday, October 21st. Registration will open at 8:30am.
Download the app for the full schedule of events, speakers, and special announcements.
iOS users can click here to download the Bizzabo App. Android users, click here to download the Bizzabo App. Be sure to use the email address associated with your ticket registration when setting up your app.
Where can I find the full schedule of events?
Click here to see everything we have in store!
You can also manage your agenda, connect with our speakers, and see the full itinerary on the Synapse Orlando Bizzabo app. iOS users can click here to download the Bizzabo App. Android users, click here to download the Bizzabo App. Be sure to use the email address associated with your ticket registration when setting up your app.
Where is the event?
Synapse Orlando will be at the Dr. Phillips Performing Arts Center located in downtown Orlando.
How do I join the virtual sessions? Do I have to watch it all live?
Once you purchase your tickets you’ll be able to access all of the virtual and hybrid content via the agenda page.
Can’t join a session live? No problem! All virtual and hybrid content will be available for you to enjoy on demand until October 31st.
How can I connect with other attendees, sponsors, & exhibitors?
The Synapse Orlando Bizzabo app has everything you need!
iOS users can click here to download the Bizzabo App.
Android users, click here to download
Where can I find out about directions, traffic & parking options?
- Plug in your address for directions.
- Find parking and valet options.
- Find road closures in downtown Orlando.
- Find closures during the I-4 Ultimate Improvement Project, plus updates and alternative routes.
- Find Lynx routes and schedules, or Lymmo routes.
Is WiFi available?
Yes, free wifi is available throughout the Dr. Phillips Performing Arts Center.
Will Lunch and Coffee be Available?
Yes!
Pre-Ordered Lunch
At registration, attendees who pre-ordered lunch will receive a ticket stating what you ordered. Lunch will be distributed on Tier 1. You will need to present your ticket to receive your meal. If you lose your ticket, you can visit the help desk also located on Tier 1 for a replacement.
Onsite Food & Beverage Options for Purchase
A limited lunch menu will be available for purchase on site, as well as coffee and snacks throughout the day. A vegan option will be available.
VIP Pre-Party, Lunch, Coffee & Cocktails
VIP ticket holders are invited to the VIP Lounge on Tier 3 to enjoy unlimited coffee, snacks, lunch and happy hour options.
I purchased a VIP ticket. What's in store for me?
Kick-off your experience at the VIP Party on Thursday, October 20th from 5-8pm at the Dr. Phillips Performing Arts Center.. Join us for networking and cocktails with a view on the 5th Floor Terrace.
During Synapse Orlando be sure to visit the VIP Lounge & Stage on Tier 3. Coffee and snacks will be available all day, and beer and wine will be available in the afternoon. You will also be able to pick up your lunch, network and relax, and engage in exclusive VIP content throughout the day.
Is there an official Synapse Orlando After-Party?
Yes! All attendees are invited to the official Synapse Orlando after party from 5-7pm presented by Cogent Bank and CodeFirm, at Haus on Church (123 W. Church Street, downtown Orlando).
Can I connect with other attendees before, during and after the event?
Yes! The Synapse Orlando Bizzabo app allows you to connect with speakers, sponsors, and other attendees. Download the app to send direct messages, schedule meeting times, and send LinkedIn invitations to leaders in Orlando’s tech and innovation community.
iOS users can click here to download the Bizzabo App. Android users, click here to download the Bizzabo App. Be sure to use the email address associated with your ticket registration when setting up your app.
What details should I know as an exhibitor?
Exhibition will be open on Friday, October 21st from 8am-3pm.
Load in will be available on Thursday, October 20th between 3:30pm and 6pm and on Friday October 21st from 7am-8am. You MUST have an assigned time and location. If you do not, contact exhibitor@synapsefl.com
Load out must be completed on Friday, October 21st between 3-4pm.
Please arrive at your assigned time and drop off location due to limited space.
For REAR drop off on S. Rosalind Ave: Pull into the loading dock bays to unload equipment only. There is no ramp on the dock, so please plan accordingly to lift items onto the dock or bring a box truck. Once the equipment is off the truck, the truck will need to move to allow for the next vendor to load-in.
For FRONT drop off on S. Magnolia Ave: This location is at ground level. Vehicles can temporarily stop to unload and then must be parked offsite. This is to prevent “traffic jams” at the entrance and enable other exhibitors to unload. You are welcome to have a staff person stay with your materials, or Synapse volunteers who will be in the building, while you park your car and return to set up your exhibit space.
Please reach out with additional questions, and we are happy to work with you in advance to ensure a smooth experience.Additional questions can be directed to exhibitor@synapsefl.com
What details should I know as a speaker?
Speakers are given a complimentary VIP registration for Synapse Orlando. You will receive a personalized link to your speaker profile, where you can view the details for your session time and location within the venue.
Please contact speakers@synapsefl.com with specific questions.
How can I order my innovation swag?
Click here to order your Innovation Swag! Our on-demand swag store is where you can find custom-printed hats, t-shirts, sweatshirts and more!
My question is not listed here. Who do I contact?
Email info@synapsefl.com