What are you looking for?

>Job Description | Director of Operations

Job Description | Director of Operations

(For questions or to apply, please contact info@synapsefl.com)


Reports To: CEO 

Position Summary:

The Director of Operations at Synapse Florida will have the opportunity to make a significant impact on the organization’s growth and success while working alongside a dedicated and passionate team of professionals and community supporters.

This is the ideal opportunity for someone passionate about building community as you’ll play a critical role in supporting the organization’s mission to foster innovation and drive positive change across Florida. The successful candidate will be responsible for managing and overseeing all aspects of the organization’s program operations, ensuring the smooth and efficient execution of Synapse Florida’s programs, events and initiatives.

Key Responsibilities: 

  • Operations Planning: Develop and implement a comprehensive operational strategy to support the organization’s mission, objectives, and growth plans. Collaborate with executive leadership to create and maintain an efficient organizational structure that ensures the smooth execution of all programs and initiatives.
  • Synapse Events Operations and Logistics: Oversee the planning, coordination, and execution of Synapse events, ensuring seamless logistics, venue management, event production and vendor communication and coordination. Implement event sponsor and exhibitor management and fulfillment, including exhibitor booth selection, floor plan coordination, content and marketing delivery.
  • Sales and Marketing Integration: Collaborate with the sales and marketing teams to ensure alignment and integration of strategies and activities, maximizing impact and driving growth across all programs and initiatives.
  • Customer Management Systems: Oversee the management and optimization of customer management systems, including HubSpot (CRM), Bizzabo (Event Management System), and others, to streamline processes, improve efficiency, and enhance the user experience for both internal and external stakeholders.
  • Performance Measurement and Reporting: Track key performance indicators (KPIs) to evaluate the effectiveness and impact of the organization’s operations. Prepare and present regular reports to executive leadership and the board of directors on operational performance and progress toward strategic goals.
  • Synapse Internship Programs: Oversee and manage the Synapse Internship Programs, ensuring successful implementation, effective mentorship, and valuable experiences for all participants. Collaborate with internal teams and external partners to provide meaningful opportunities for students and recent graduates.


  • A minimum of 3 years of experience in operations management, preferably within a nonprofit or within a large scale events company.
  • Experience in event operations and logistics, particularly for large-scale conferences or summits.
  • Demonstrated success in managing complex programs and initiatives, with the ability to balance multiple priorities and meet deadlines.
  • Experience with, or willingness to learn, the EOS methodology and business practices.
  • Proven experience in sales and marketing integration, and the management of customermanagement systems like HubSpot and Bizzabo.
  • Excellent interpersonal and communication skills, with the ability to effectively engagewith diverse stakeholders and build strong relationships.
  • Strong leadership and personnel management skills, with a proven track record offostering collaboration and innovation within an organization.
  • Passion for innovation, entrepreneurship, and driving positive change in communitiesacross Florida.


Hybrid in-person at our headquarters in downtown Tampa + some remote; limited Florida-based travel required.

What We Offer:

  •  An opportunity to make a meaningful impact in the technology and innovation community.
  • A dynamic, respectful and supportive work environment that encourages creativity and innovation.
  • Networking opportunities with leading entrepreneurs, investors, and industry experts.
  • Flexible work schedule and generous PTO.
  • Opportunities for professional development and growth within the company.


To apply:

If you’re passionate about innovation and eager to contribute to the success of Synapse Florida’s mission, please submit your resume and a brief cover letter detailing your interest in the role, as well as any relevant experience or skills, to team@synapsefl.com with the subject line “Synapse Director of Operations.”

Synapse Florida is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and our community.


About Synapse Florida:
As a 501c3 nonprofit organization, Synapse is committed to connecting and catalyzing Florida’s innovators to accomplish their goals by building meaningful

connections and sharing ideas. Synapse builds community through purposeful, intentional and impactful events hosted throughout the state of Florida.

Our flagship event, Synapse Summit, is Florida’s annual premier tech and innovation event, and the anchor event to Tampa Bay Innovation Week. Thousands of attendees travel to Tampa Bay to celebrate, discover and engage with business, tech and innovation leaders from across the state and beyond.

Synapse Orlando is our annual regional event, specifically focusing on showcasing talent from the Orlando region from Central Florida through the Space Coast.

Synapse Converge is a series of roundtable discussions taking place in cities across Florida. These invite-only gatherings feature a deep-dive into the most pressing trends and topics of the day.

Synapse also hosts intimate dinners and gatherings, workshops and smaller engagements throughout the year.

Click here to download a PDF version of this page