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Tired of conference calls that lead to nowhere? Put the days of ambiguous emails, awkward chats, and broken client relationships abroad behind you. Reading body language and reactions face-to-face is easy, but in the virtual workspace, not so much. How can we prevent these misunderstandings and navigate successful conference calls, emails, and chats across generations and cultures?
During this one-hour workshop, we will cover:
✅ Learn best practices to improve your virtual communication and strengthen relationships with clients and colleagues, based on the 4 principles of “Digital body language” (inspired in the work of author Erica Dhawan)
✅ Understand how to adapt your digital communication style according to the compexity of your message and your counterpart ́s personal style (eg introverts vs extroverts, generational differences etc)
✅ See various examples to avoid “digital ghosting” , learn how to read emotions through screens and show respect by using digital tools wisely. 🖥